We will try our best
to create the suitable design concepts for our clients. In case any client is
not completely satisfied with our products we can provide a refund. If paid by
credit card, refunds will be issued to the original credit card provided at the
time of purchase and in case of payment gateway name payments refund will be
made to the same account.
How do I return an
item purchased on SPRINTKARTUPERMART offering its customers an ’Easy return
policy’, wherein you can raise a return/exchange request of a product within 6
days of its delivery.
Step 1: Contact our Customer Support team via email (support@sprintkartsupermart.in)
within 2 business days of receiving the order.
Step 2: Provide us with your order ID details and your request to
return/replace/refund your order. Kindly email an image of the product and the
invoice for our reference via email.
Step 3: We will pick up the products within 1-2 business days. We
will initiate the refund or replacement process only if the products are
received by us in their original packaging with their seals, labels and
barcodes intact. Which items cannot be returned/exchanged? Returns will not be
accepted under the following conditions: Product is damaged due to
misuse/overuse Returned without original packaging including, price tags,
labels, original packing, freebies and other accessories or if original
packaging is damaged Serial Number is tampered with. Defective products that
are not covered under Seller/Manufacturer’s warranty
Correct Product:
There is no change in the product same product has to be return by the
customer. Complete Product: All the accessories freebies and combos should be
present in the box during the return.
Unused product: The
product should be unused, unwashed, unsoiled, without any stains and with non-
tampered quality check seals/ warranty seals.
Undamaged Product:
The product should be undamaged and without any scratches, dents. Product’s
original packaging/ box should be undamaged.
NON RETURN PRODUCTS
1 |
Grocery |
Aata, Ghee,
Biscuit, Tea, Toothpaste, Namkeen, Hair oil, Rice, Mustard oil, Sugar, Packed
items, Dry Fruits |
2 |
Personal Care |
Face wash, face
cream ,Moisturizers, Razor, Oral Hygiene Products, Perfumes, Body Care, Foot
Care, Mens Grooming Accessory, Fragrance, Fresheners, Gels, Hair Care, Kajal,
Lens Solution, Lip Plumper/Stain |
3 |
Baby Care |
Bottle Nipples,
Diapers,, Nappy, Wet Reminder, Wipes and Wipe Warmers, Bottles |
4 |
Bath& Spa |
Bath Bubble, Body
wash, Scrubs, Shampoos and soaps |
5 |
Cleaning Products |
Detergents,
washing Powders and Bars, Cleaning gels, Floor Cleaners |
6 |
Footwear
Accessories |
Shoe Deodrants and
Polish Creams |
7 |
Home Care |
Insect Repellent,
Crack Fillers, Mosquito Coils, Vaporiser Refills, Sprays, Mapkins and other
accessories |
8 |
Pooja Needs |
Incense Sticks,
Dhoopbatti and Pooja Samagri |
9 |
Pet Supplies |
Pet food |
10 |
Sexual Wellness |
Condoms, Pregnancy
kits, Sexual Massagers |
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