We will try our best to create the suitable design concepts for our clients. In case any client is not completely satisfied with our products we can provide a refund If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

How do I return an item purchased on SPRINTKARTSUPERMART offering its customers an ’Easy return policy’, wherein you can raise a return/exchange request of a product within 6 days of its delivery.

Step 1: Contact our Customer Support team via email (support@sprintkartsupermart.in) within 2 business days of receiving the order.

Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference via email.

Step 3: We will pick up the products within 1-2 business days. We will initiate the refund or replacement process only if the products are received by us in their original packaging with their seals, labels and barcodes intact. Which items cannot be returned/exchanged? Returns will not be accepted under the following conditions: Product is damaged due to misuse/overuse Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged Serial Number is tampered with.

Defective products that are not covered under Seller/Manufacturer’s warranty Correct Product: There is no change in the product same product has to be return by the customer.

Complete Product: All the accessories freebies and combos should be present in the box during the return.

Unused product: The product should be unused, unwashed, unsoiled, without any stains and with non- tampered quality check seals/ warranty seals.

Undamaged Product: The product should be undamaged and without any scratches, dents. Product’s original packaging/ box should be undamaged.